This Privacy Policy describes the way in which Nerve Gaming Inc, operator of the LottoRace app, (otherwise referred to herein as “we” or “us”) deals with the information and data you provide to us to enable us to manage your relationship with LottoRace.

 

We will process any personal information provided to us (whether via the LottoRace website (the “Website”), the customer application form or any other means) or otherwise held by us relating to you in the manner set out in this Privacy Policy.

 

By submitting your information to us and using the Website you confirm your consent to the use of your personal information as set out in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy please do not use the Website or otherwise provide us with your personal information.

 

 

The information and data about you which we may collect, use and process includes the following:

1. information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website or email;

2. records of correspondence, whether via the Website, email, telephone or other means;

3. your responses to surveys or customer research that we carry out;

4. details of the transactions you carry out with us, whether via the Website, telephone or other means; and

5. details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data.

 

 

1. processing your plays and purchases

2. setting up, operating and managing your account;

3. complying with our legal and regulatory duties;

4. building up personal profiles;

5. carrying out customer research, surveys and analyses;

6. providing you with information about promotional offers and our products and services, where you have consented; and

 

 

We will take all reasonable steps to ensure that your information is kept secure and protected. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners, successors in title to our business and suppliers that are engaged to process such information on our behalf.

 

 

Telephone calls to and from our Customer Contact Centre are recorded for training and security purposes along with the resolution of any queries arising from the service you receive.

 

We may use cookies as a means of collecting information from a web server for the above purposes following a customer’s use of the Website. If you register with us or if you continue to use the Website you agree to our use of cookies.

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the Website to operate.

If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website you can do so by deleting your existing cookies and/or altering your browser’s privacy settings to block cookies (the process you follow will differ from browser to browser). If you would like more information on how to do this please visit http://www.allaboutcookies.org/. Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.

 

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Some of the data processors engaged to process personal data may be based outside of the European Economic Area (EEA). Therefore, by browsing the Website and communicating electronically with us, you acknowledge and agree to our (or our suppliers or sub-contractors) processing your personal data outside the EEA. We will take all reasonable steps to ensure that your information and data is treated securely and in accordance with this Privacy Policy.

 

We are entitled to share the information we hold on you which includes personal data and purchase history with other bodies, including the police, in order to investigate fraud.

In order to comply with LottoRace’s legal and regulatory requirements and LottoRace’s own internal risk management procedures, we will retain information for a period of time (generally not more than ten years) after closure of your account. All such information will be held in accordance with this Privacy Policy.

 

 

 

All of your personal information including the details shown below will be deleted within 30 days of receipt of your request.

Name, Address, Contact details and any other details that identifies you as well as any other stored data collected before your request was sent to us will be deleted.

 

Send an email from the email account registered with LottoRace to support@lottorace.net with the subject line : "Delete Personal Details".

Please ensure that your email contains your full name as provided to us in your registration.

 

 

Please note that it may not be possible to delete your details if it is necessary to:

 

Detect security issues, protect against faudulent or malicious or deceptive activity; 

Debug to identify and repair errors that impair critical functionality

 

 

Changes to our Privacy Statement

Any changes we may make to our Privacy Policy in the future will be posted on this page and any such changes will become effective upon posting of the revised Privacy Policy. If we make any material or substantial changes to this Privacy Policy we will use reasonable effort to inform you by email, notice on the Website or other agreed communications channels.

Last updated May 2022